Warranty Policy

WARRANTY POLICY AND SERVICE

All STYLD™ products and accessories are covered against manufacture defects and for one year from date of purchase. All warranty claims must be accompanied by an original proof of purchase or itemized documentation, as purchase date and location must be verified.

You may send in your product(s) for a warranty evaluation if:

  • The item was purchased from an STYLD authorized retailer
  • The item was purchased within the specified 1 year warranty period
  • Documentation verifying the purchase place/date can be provided

Upon receipt of your STYLD product, a representative will determine if the damaged caused to your product will be covered under our warranty program.

STYLD warranty covers manufacture defects only. Tool damage not associated with normal use, such as damage due to misuse or abuse, incorrect voltage supply, dropping or failure to follow instructions enclosed in product packaging, or tampering including repair or attempted repair are not covered.

Please review our complete warrant policy below.

WARRANTY POLICY

MMDK, LLC (“Company”) extends this limited warranty to the original retail purchaser (“Consumer”) of STYLD™ branded products (STYLD™ by Ken Paves).

Limited One (1) Year Warranty:

STYLD™ products and accessories are warranted against manufacturer defects for one (1) year from date of purchase. This limited warranty only covers the items specifically listed above for the period specified. CUSTOMER MUST PROVIDE PROOF OF PURCHASE WITH ANY WARRANTY CLAIM.

1.EXCLUSIONS:

Excluded from this limited warranty are damages to STYLD™ products caused by unreasonable or unintended use, abuse or neglect. Also excluded is damage from ordinary wear and tear. 

  1. VOIDING OF LIMITED WARRANTY:

THE FOLLOWING OCCURRENCE OR CONDITIONS WILL VOID THIS LIMITED WARRANTY: (1) USE FOR COMMERCIAL PURPOSES; (2) FAILIURE TO USE THE STYLD™ TOOL ACCORDING TO COMPANY’S SPECIFICATIONS AND INSTRUCTIONS INCLUDING, WITHOUT LIMITATION, SAFETY INSTRUCTIONS AND WARNINGS; (3) FAILURE TO PROPERLY CLEAN AND MAINTAIN THE STYLD™ TOOL AS STATED IN THE MANUAL; AND (4) TRANSFER PRODUCT TO ANOTHER CUSTOMER WHO IS NOT THE ORIGINAL PURCHASER.

  1. SOLE REMEDY:

The sole remedy under this limited warranty is repair or replacement at Company’s option, of the STYLD™ product or part(s) deemed to be defective. “Repair” or “Replacement” shall mean providing the labor and materials necessary, at no cost to the consumer, to repair or replace defective part(s) or replace, at Company’s option, the STYLD™ product.

  1. HOW TO MAKE A WARRANTY CLAIM:

To present a claim under this limited warranty, call the toll-free telephone number (800) 307-0078 or email us at customercare@styldbykenpaves.com to receive a return authorization and instructions for return.

  1. DISCLAIMER:

THE WARRANTY IN THIS DOCUMENT IS THE ONLY WARRANTY ON THE STYLD™ TOOLS. COMPANY MAKES NO OTHER WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PROVIDED BY APPLICATION LAW, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WHICH EXCEED THE OBLIGATION OR TIME LIMITS STATED IN THIS WARRANTY ARE HEREBY DISCLAIMED BY COMPANY AND EXCLUDED FROM THIS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MY NOT APPLY TO YOU.

CONSUMER AND COMPANY EXPRESSLY AGREE THAT REPAIR OR REPLACEMENT OF THE STYLD™ TOOL OR THE DEFECTIVE PART(S) IS THE EXCLUSIVE AND SOLE REMEDY OF CONSUMER. COMPANY MAKE NO OTHER REPRESENTATION OR WARRANTY OF ANY KIND AND NO REPRESENTATIVE, EMPLOYEE, OR DISTRIBUTOR OR DEALER OF COMPANY HAS THE AUTHORITY TO MAKE OR IMPLY ANY REPRESENTATION, PROMISE OR AGREEMENT WHICH IN ANY WAY VARIES THE TERMS OF THIS LIMITED WARRANTY.

  1. NO CONSEQUENTIAL DAMAGES:

TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, COMPANY ASSUMES NO LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOSS RELATED TO PROPERTY, LOSS OF USE, LOSS OF REVENUE, LOSS OF TIME, INCONVENIENCE, OR ANY OTHER ECONOMIC LOSS.

  1. LEGAL RIGHTS:

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. 

  1.  DISPUTE RESOLUTION:

    Your purchase and use of STYLD™ branded products is subject to the "Dispute Resolution and Arbitration; Class Action Waiver" found in our Terms of Use.

    1. GOVERNING LAW:

    The laws of the State of California will govern this limited warranty.